We offer multiple products and services from a number of different web properties. Please therefore be as specific as possible when submitting any ticket in order to help us know exactly what your question(s) is/are in reference to. The more information that you give, the quicker we can respond back to you.
Very Important: As email has become increasingly unreliable we are aware that some emails notifing you of your ticket updates may fail to be delivered. It is vital therefore that you log back in to the Help Desk frequently and check the status of your ticket(s) for updates.
We will attempt to reply to your ticket(s) as quickly as possible and aim to answer every email within 24-48 hours but in some situations it may take longer.
Thank you for your patience and we look forward to hearing from you.
The team at Answers360.net